Guidance Notes for e-Appointment System

1. This e-Appointment System is for unrepresented litigants to make appointments for attending the Registry of the Lands Tribunal to file new applications for the following 4 types of cases:
   1. (1) Part IV Possession Application for Domestic Premises (LDPD),
   2. (2) Part V Possession Application for Non-Domestic Premises (LDPE),
   3. (3) Part IVA Application concerning Regulated Tenancies of Subdivided Units (LDRT) and
   4. (4) Building Management Application (LDBM).
2. Registered users of “iAM Smart” may use the auto form-filling function of “iAM Smart” to provide relevant personal data when making online appointment.
3. A walk-in unrepresented applicant intending to make a “Part IV Possession Application for Domestic Premises”, “Part V Possession Application for Non-Domestic Premises”, “Part IVA Application concerning Regulated Tenancies of Subdivided Units” or “Building Management Application” without an advanced booking will not be provided service instantly. The applicant has to make another on-line appointment for another day, unless there are remaining quotas for walk-in users on the same day.
4. One time slot is for one new application only. If an applicant wants to file two new applications, he/she has to book two time slots, so on and so forth.
5. The maximum number of time slots allowed to be booked on a selected date by the same applicant is 3; with the accumulative total time slots booked by the same applicant at any one time when the latest booking is made be capped at 25.
6. An applicant who makes an appointment via the e-Appointment System must attend the Registry of the Lands Tribunal personally at the specified time and date of the appointment.
7. If the applicant chooses to receive an appointment reminder for a successful appointment, he/she has to provide a valid email address. A reminder will then be sent to his/her email address 3 working days before the appointment date. The applicant should ensure that there is no email blocking policy where emails generated by the e-Appointment System would be blocked or misplaced and that the email account has not reached the storage limit.
8. For “Part IV Possession Application for Domestic Premises” or “Part V Possession Application for Non-Domestic Premises”, the applicant is advised to click the following link to read the “LANDS TRIBUNAL - General Procedures for Application for Order for Possession other than Part IVA of the Landlord and Tenant (Consolidation) Ordinance, Cap. 7”, download the application forms and have the forms properly filled out and printed before attending the Registry:
   1. https://www.judiciary.hk/doc/en/court_services_facilities/lands/form22i.pdf
   2. https://www.judiciary.hk/doc/en/court_services_facilities/lands/authorization.pdf
   3. https://www.judiciary.hk/doc/en/court_services_facilities/lands/truth.pdf
9. For “Part IVA Application concerning Regulated Tenancies of Subdivided Units”, the applicant is advised to click the following link to read the “LANDS TRIBUNAL - General Procedures for Regulated Tenancies Application”, download the application forms and have the forms properly filled out and printed before attending the Registry:
   1. https://www.judiciary.hk/doc/en/court_services_facilities/lands/form22ii.pdf
   2. https://www.judiciary.hk/doc/en/court_services_facilities/lands/authorization.pdf
   3. https://www.judiciary.hk/doc/en/court_services_facilities/lands/truth.pdf
10. For “Building Management Application”, the applicant is advised to click the following link to read the “LANDS TRIBUNAL General Procedures - Applications under the Building Management Ordinance (Cap. 344)”, download the application forms and have the forms properly filled out and printed before attending the Registry:
1. https://www.judiciary.hk/doc/en/court_services_facilities/lands/e_form27.pdf
2. https://www.judiciary.hk/doc/en/court_services_facilities/lands/e_form29.pdf
11. For “Part IV Possession Application for Domestic Premises” , “Part V Possession Application for Non-Domestic Premises” or “Part IVA Application concerning Regulated Tenancies of Subdivided Units”, if the applicant needs the assistance from the rent officers in filling out the application forms, he/she has to arrive at the G/F of the Lands Tribunal at least 45 minutes earlier than the appointment time to seek assistance from the rent officers thereat in filling out the forms.
12. If the applicant is late for the appointment for 15 minutes or more, he/she will be regarded as “absent”. The applicant has to make another on-line appointment for another day, unless there are remaining quotas for walk-in users on the same day.
13. When the applicant with an advanced booking arrives at the G/F of the Lands Tribunal at the specified time and date, he/she has to report to the staff at a designated counter first. Then, he/she will be issued a “By Appointment” ticket. If the documents and application forms are all in order, he/she can go to Counter No. 1 with the “By Appointment” ticket to obtain service.
14. If the documents are not in order and the application forms have not been properly filled out, even the applicant is with a “By Appointment” ticket, the counter staff will not be able to process the application and the applicant will be advised to go to the rent officers and seek assistance from them in filling out the form first.
15. Applicants who have repeated records of being absent from scheduled appointments may be restricted from making further on-line bookings for a certain period of time.
16. The Lands Tribunal Registry reserves the right to revise the arrangements as set out above and to take proper measures, without further notice, to prevent, stop or otherwise remedy any abusive use of the system.

1. The personal information provided will only be used for the processing of the appointment application in e-Appointment System and other related purposes. If the applicant does not provide sufficient information, it will not be possible to process the booking.
2. Personal data in the booking will not be disclosed or transferred to other parties unless relevant and necessary for the purposes as stated in note 1 of this Statement.
3. According to the Personal Data (Privacy) Ordinance (Cap. 486) (“PD(P)O”), applicant for e-Appointment has the right to request access to and correction of personal data provided in the appointment booking. The Judiciary Administration has designated Senior Judiciary Executive (Complaints), Access to Information Officer to handle requests for access to or correction of personal data under the PD(P)O. The contact address is High Court Building, 38 Queensway, Hong Kong.